Personnel management

In the global marketplace, people can work practically anywhere and anytime. Managing the Mobile Workforce shares stories about organizations that have taken the risk to unleash their workers from their daily commutes. The authors deliver guidance on the essentials for building, leading, and sustaining a highly productive virtual workforce.

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable.

What if a company did everything in its power to create a culture in which everyone--not just select "high potentials"--could overcome their own internal barriers to change and use errors and vulnerabilities as prime opportunities for personal and company growth? Robert Kegan and Lisa Lahey (and their collaborators) have found and studied such companies--Deliberately Developmental Organizations.